Home Visits

Urgent Home Visits

The Acute Visiting Service will be used when a patient telephones the surgery requesting an urgent visit. An urgent visit is when a patient requires a visit within 4 hours of contacting the GP practice.

Other Home Visits

We do not routinely visit as we can offer far more comprehensive care at the surgery. However, if, for medical reasons, you are unable to get to the surgery, please ring as soon after 08.15am as you can in order to allow the GPs to plan their visits. After this time home visits are normally for emergencies only and will be passed onto the duty doctor. Please note that the GP may phone back for more information or ask a nurse to visit if appropriate.

GP Visit is not usual

In most cases, to visit the following would not be clinically indicated

  • Common Symptoms of childhood
  • fevers
  • cold
  • cough
  • earache
  • headache
  • diarrhoea/vomiting
  • abdominal pain (most cases of)

These patients are usually well enough to travel by car. It is not harmful to take a child with a fever outside. These children may not be fit to travel by bus or to walk, but car transport is generally available from friends, relatives or taxi companies. We regret that the surgery cannot arrange transport to the surgery.

Adults with common problems, such as cough, sore throat, influenza, back pain and abdominal pain are also readily transportable to the surgery.

Common problems in the elderly, such as poor mobility, joint pain, and general malaise would also best be managed in the surgery.

The exception to this rule would be the truly bed-bound.

GP home visiting makes clinical sense and is the best way to give a medial opinion in cases involving

  • Terminal illness
  • The truly bed bound patient for whom travel to premises by car would cause a deterioration to their medical condition or cause unacceptable discomfort.

GP Visit may be Useful

After an initial assessment over the telephone, a seriously ill patient may be helped by a GPs attendance to prepare them for travel to hospital; that is, where a GP’s other commitment does not prevent him/her arriving before the ambulance.

Examples of such a situation are:-

  • Heart attacks/severe chest pain
  • Severe shortness of breath
  • Severe bleeding

In some cases it may be appropriate for the GP to arrange for an emergency ambulance.


If you have visited specified areas listed by public health England in the last 14 days and have symptoms of respiratory illness please stay indoors and avoid contact with others. Please telephone 111 for further advice. https://www.nhs.uk/conditions/coronavirus-covid-19